Starbucks Rewards App: 5 Advanced UI/UX Lessons - Starbucks UI Breakdown

Starbucks
StarbucksStar Rewards - Home
Star Rewards - Home
Gamification

Progress stepper creates clear motivation

The stepper clearly communicates how many stars are needed for each reward milestone. This transparency gamifies progress, motivating users to keep engaging until they unlock the next tier.

Progress stepper creates clear motivation
Visual HierarchyDelight

Offer cards balance delight and clarity

The bonus stars card uses illustration, concise text, and a prominent CTA. It makes the offer inviting yet easy to scan, lowering friction for users to start collecting rewards.

Offer cards balance delight and clarity
Information Architecture

Smart information hierarchy reduces overload

Details about rewards are tucked under expandable options instead of being displayed upfront. This choice prevents clutter while still keeping deeper information accessible when needed.

Smart information hierarchy reduces overload
UX Writing

Personalized greeting builds emotional connection

The greeting “It’s your season, [name]” feels warm and contextual rather than generic. Adding small seasonal elements like the leaf icon makes the experience feel timely and human.

Personalized greeting builds emotional connection
User Control

Flexible redemption increases usability

Two redemption paths are available: an online “Redeem” button and a “Scan in store” option, ensuring users can engage in the way that best fits their context. This flexibility strengthens the perceived value of the rewards system.

Flexible redemption increases usability
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